Back to Basics TEM500 Egg-and-Muffin 2-Slice Toaster and Egg Poacher

Comment: We got this product as a gift.
In less than a year, the egg boiler stopped working, toaster is still working fine. That's why 4 stars.
When it worked it worked great.
The best part is when I called "Back to basics" customer care.
They asked when did we get/bought this product (as they have 1 yr warranty), I told them when we got it and what the problem is, they shipped us a brand new replacement.
Also for the old one they told us to cut the power cord and trash it, no need to ship it back.
I think the metal they used in the egg boiler cup to hold the water is not good and gets rust very quickly< 1 year.
I they could just use a better quality steel, this is the best product out there for what it does i.e. to boil/steam/toast.

Thanks and hopefully it helps in your purchase decision.

Comment: ?Using it for more than a year now, with the egg-poacher non-functional since six months. This is definitely a great product idea, only if it was made keeping longevity in mind. The toaster part is running perfect as expected, but the egg poacher stopped working after about six months of use. And I didn't saved the receipt to be able to return it to the store. It sucks to pay $40 for this fancy poorly manufactured product when you can buy a reliable 2-slice toaster for less than $15. Hope someone in this company is reading these reviews.

Comment: We are delighted with our new toaster-egg poacher. It works very well. We use it quite often. I did have to adjust the amount of water for a soft poached egg -- the measuring cup is marked a bit incorrectly (required less than marked).

Comment: I love my Back to Basics Tem500 Egg-and-Muffin 2-slice Toaster and Egg Poacher. I purchased it to take to my Condo but I use it every day at home. I will need to buy a second one for the Condo. My fiends and guest think it is great. Breakfast is fast and easy. Being able to choose either soft/hardboil eggs or poach makes it so handy. So easy to clean, store, and use.

Comment: My husband received this toaster as a Christmas present from my daughter a few years ago. He loved using the toaster to prepare breakfast for himself. Well, it broke and we couldn't find another in any local store. He was disappointed. I saw it on Amazon and purchased it immediately. He loves it and is very happy to have his toaster back!!