Black & Decker TO1420B 4-Slice Toaster Oven, Black

 (5 customer reviews)

Awful, awful product!! Purchased in October, 2010. From the date of purchase, this toaster never worked quite right. I should have returned it immediately!

To get lightly toasted bread, I have to turn the timer dial clockwise then turn it counterclockwise to less than 1/4" of the off position. It's almost impossible to do this consistently, especially since the dial doesn't even have a line that points to the light/dark picture of the toast. It toasts unevenly every time. The top of the bread will be toasted while the bottom is not. If you want the whole slice of bread toasted (top and bottom), one side will be burned. Get used to only one side being toasted.

Then, 7 months after purchase, the unit completely and dangerously malfunctioned. While attempting to bake an item, the unit 'snapped, crackled, and popped' and the glass door shattered into the unit itself and onto the countertop. This was not after 30 minutes of bake time - no, this happened right after...Read more

Do NOT get this product. Similar to other reviews, the glass door EXPLODED as we were trying to make toast. I knew it was a cruddy toaster oven to begin with, but the fact it exploded, sending chards of glass all over the kitchen is NOT okay. We've only had this toaster oven for about 2 weeks, used less than 10 times. Thank god no one in my family was standing near to the toaster when this happened. Someone could have been seriously injured or lost an eye.

AVOID!!

We bought this toaster 3 DAYS ago. I put a waffle in the toaster and walked away to attend to one of my children. I heard a 'weird' noise from my kitchen, and when I returned I noticed that the glass door of my toaster had shattered. Pieces were scattered on my counter and the handle of the door was sitting inside the toaster. I called the company, and after waiting forever (!) the person gave me the line of "oh, I do not understand why this would happen. Just return it to the place of purchase." I looked on the internet, and this isn't a one time occurance for Black and Decker. I'd buy a different brand!! I'll see if I can return this item, for something completely different, but we'll see what happens. I think Black and Decker have lost my business! I'm completely disapointed!!