Customer Reviews
Average Customer Review
(50 customer reviews) 46 of 47 people found the following review helpful
Poor Product,
October 8, 2008 M. Miller - See all my reviews
This review is from: Black & Decker TRO490W Toast-R-Oven Classic 4-Slice Countertop Oven, White (Kitchen)
Looks well constructed, nice design and backed by what I thought was a good brand name. I unpacked the first one and the handle fell off (glued to glass door with a heat resistant glue.) I exchanged it for another one. The timer would not turn off. Regardless of the setting, the timer would tick down to the "light" toast setting and stop. It could not automatically turn off. The case of the toaster also gets extremely hot, and the entire unit emits a chemical/plastic smell, which may go away with time. Further research indicated that the unit did not appear to be UL listed. I returned it to the store within 24 hours. The customer service department indicated they get many returned. Avoid.
64 of 69 people found the following review helpful
Perfect for arsonists, pyromaniacs, and general fire enthusiasts,
January 29, 2012 Annietown "The Hoff is for lovers" - See all my reviews
This review is from: Black & Decker TRO490W Toast-R-Oven Classic 4-Slice Countertop Oven, White (Kitchen)
I take toast very, very seriously. It is my favorite food. I have been looking for a toaster oven that can toast exotic items like bread. Turns out, the people at Black & Decker do not want me to make or eat toast.
This toaster oven toasts incredibly well. Incredibly. Well. In fact, it will toast your entire kitchen. With fire. This toaster oven actually takes bread and turns it into fire. It is a magical machine, full of mystery and wonder. If you love fire and toast, then this is the appliance for you. If you like to stay warm by the glow of a fire, then this is the appliance for you.
How to use:
1. Get fire insurance.
2. Put bread in toaster.
3. Extinguish. (Not with water though, that causes other problems, including, but not limited to, your toast being soggy)
It's pretty easy to use, except for step 1 which requires the use of a phone, which Black & Decker does not make, which is probably good because I don't like...Read more
32 of 33 people found the following review helpful
Expected better from B & D,
February 26, 2009 LuvFreebies (Texas) - See all my reviews
This review is from: Black & Decker TRO490W Toast-R-Oven Classic 4-Slice Countertop Oven, White (Kitchen)
We purchased this toaster for the name of Black and Decker,and its solid reputation!
This toaster oven was purchased almost 2 years ago.
The knob fell off, and the rubber feet on the underside also fell out. We simply replaced it for the same model.
No problems whatsoever with the new one, except the rubber feet kept falling off.
About 6 months ago, the top heating element stopped working. We have been using it as is, but once again we are in the market for a new toaster oven.
I would like to mention we have been using B & D toaster ovens for over 20 years; the very first one lasted over 11 years.I expect Black and Decker products to be faultless,and to last a lifetime. Over time, I have seen B & D using cheaper parts ie, the knobs will be poorly made, handle not as sturdy, something else falling off, poor construction.
