Breville BOV800XL The Smart Oven 1800-Watt Convection Toaster Oven with Element IQ

Comment: What a great appliance, just love it. I have bought many toaster ovens over the years (including the high rated Cuisinart) and NONE compares to this one. It does everything well. I thought toast was just toast until I made it in the Breville, what a difference, crispy on the outside and soft inside. I have baked casseroles, pies, pizza, potatoes, biscuits and everything came out perfect. I even reheated fried chicken from the fridge, came out much better than the microwave, tasted fresh cooked again without any drying out. Don't hesitate on this one, you won't be sorry. As for the reviewer who said you can't use foil or glass dishes, not true. You just have to be sure the foil is covering the dish and not touching the elements, as for glass dishes they have to be marked oven safe. I have used both already, no problems.

Comment: I've had several toaster ovens in the past but this one surpasses them all. It comes with several well-made pans, including a round pizza pan. I've never had a toaster oven produce toast the way I like it before now. As far as baking and reheating, it performs as well as a large oven. This has been a great purchase!

Comment: Great oven, does everything as advertised. I have had it 4 weeks and use is almost every day. I haven't learned all the ins and outs yet, but will soon.
Yes it was pricey but worth it. I would recommend it to anyone. Thanks

Comment: After a few weeks of use I determined that the unit was defective. The unit signals you when it reaches the temperature that you select but I discovered that everything was undercooked. I used an oven thermometer and found that an expected 350 temperature signal rang when the actual oven temperature was 225. I tested this in various oven settings and it was always the same. Tech support was terrible. They first blamed it on my oven thermometer (a new Taylor) and said they would test it with the same thermometer. They promised a call in a two days. No call. I called again and was promised another call back. They did not keep their word. Each time they seemed to deny there was a problem. I called today and after giving my case number was on hold for 20 minutes. I was asked for the third time the same questions. FINALLY they agreed to send another unit. We shall see.

This may be a good unit if it works out of the box but if you have to deal with Breville customer service - good luck!

Comment: I was in the market for a new toaster oven and did quite a bit of research to find a good one. It took me 6 months & 3 toasters. I wanted an oven that could make a pizza (my regular oven takes 20 min just to heat up) as well as toast a bagel and make 3 grill cheese sandwiches at once as I have 3 young children. I also wanted an oven that automatically pulls out the tray as you open the door. This is important to me for safety reasons. I don't wants my kids to stick their hands all the way inside the oven to get their toast out.

Toaster #1) I received a black & decker as a gift and it was awful. It didn't have the pull out tray; It didn't toast bread evenly on both sides; It wasn't large enough to bake a pizza; My bagels were burnt on the outside and cold on the inside; I threw that one away.

Toaster #2) Then I purhased the very popular Cuisineart from amazon. All three of my kids and my husband got burned while opening the door. It gets very hot! It didn't have the auto tray pull out, so I had to get a pot holder to pull the tray out; It didn't bake the pizza well because it wasn't powerful enough, even though it fit the pizza; And worst of all, every time I needed to clean the crumb tray, I had to turn the whole toaster around because the crumb tray pulls out from the back. I wrapped this up and returned it. amazon paid for all shippng charges and it was truly a no hassle return. thank you amazon!

Toaster #3) Then I got the breville. I love it! My husband loves it! My kids love it! It does it all. The tray automatically pulls out when the door opens so my kids don't get burned when they want to get their toast out; It toasts bagels beautifully; It heats up quickly and bakes pizza nicely; The crumb tray pulls out from the front so it's very easy to clean (this is BIG!); It's a little more money that the cuisineart, but well worth it. This is the first review I've ever written. I'm hoping that my 6 months of agony will save someone else all the hassles I went through. Good luck!