Cuisinart DCG-12BC Grind Central Coffee Grinder

 (314 customer reviews)

There's only 1 thing a coffee grinder should do -- grind coffee well. Like most of the other reviewers, I found that no amount of grinding will produce a grind that can even be considered acceptable. With small batches of beans, the product comes out in chunks of all sizes -- some beans are barely cut in half. Larger batches yeild somewhat better results, but still incredibly uneven. This is an expensive grinder that's not worth a penny.

After much research and investigation into blade coffee grinders on this site and epinions, I had decided to purchase the KitchenAid because of the ability to wash and clean the cup and blades. I wanted a blade grinder for flax and spices as I use a burr grinder for coffee. The KitchenAid had a major complaint in that it was messy, which seems like a design flaw. This Cuisinart grinder has it all: Capacity, cleaning cability, powerful motor, handsome design, "fairly" quiet (after all, it is a noisy process), cord storage under the base, absolutely no-mess-grinding and a lid for the stainless blade cup for storage of extra grindings. On the con side, it is more expensive costing $30; but I think it will be a long lasting appliance and should easily outlast the other less expensive blade coffee grinders costing $20. Also, the instruction brochure states that this grinder is for purposes of grinding coffee only and using it for nuts and spices will dull the blades...Read more

Purchased two of these grinders last month, one for myself, the other as a gift, but unfortunately the blade assembly began to fail on mine in less than 2 weeks, after processing less than a pound of coffee. Cuisinart customer service said if I return it postage paid, and include an additional $5 to cover return postage to me (The book says $4) they will fix their mistake. I suggested that at the very least they should pay shiping one way, after all, it was their failure, not mine. They said "We make thousands of these every week, they can't all work". As interesting as I found their quality control philosophy to be I still I think they have a lot of nerve expecting the total cost of their product failure to rest on my shoulders. Appearently they disagreed, as they hung up on me without saying goodbye.Fortunately we purchased through Amazon.com. No problem. Amazon immediately authorized the return, and by policy will even pay the shipping because it's defective...Read more