Customer Reviews
Average Customer Review
(6 customer reviews) 3 of 3 people found the following review helpful
Great power - bad design,
June 3, 2005 L Ritter - See all my reviews
This review is from: DeLonghi Metropolis DBM8150 Blender (Kitchen)
This blender has great power. It crushed the whole pitcher of ice in just a few seconds. However, for cleaning purposes, the measuring cup in the top is used to remove the blades from the bottom of the pitcher. We thought we had the blades put securely back in, and after a minute or so of blending, the pitcher started leaking because the blades had been knocked loose during the process. Other than that, it worked great.
2 of 2 people found the following review helpful
bad design, poor customer service,
January 20, 2006 M. Sakamoto (USA) - See all my reviews
This review is from: DeLonghi Metropolis DBM8150 Blender (Kitchen)
We got this blender in August 2005. You need to use a "measuring cup" to clean the blade. The measuring cup is made of plastic. It is not strong enough to do the job, and broke after a few uses. We ordered a replacement part in August 2005 and it has not arrived yet as of January 2006! They charged our credit card at the time of the order. The customer service lady said, "Since it is a new product, they don't have parts ready yet. It will be ready at the end of Feburuary." We need to wait to clean our blender for half a year? At this point, I guess we have no other choice. We hope it won't break again if we could get the part in March. I have to say the blender works fine, but do you want to buy a blender you can't really clean for 6 months? With such poor product support, I don't recommend this company's products, especially this blender.
1 of 1 people found the following review helpful
DeLonghi blender,
February 13, 2007 Stephen R. Dulaney "SRDulaney" (Vacaville, Calif. USA) - See all my reviews
This review is from: DeLonghi Metropolis DBM8150 Blender (Kitchen)
This is a terribley designed piece of equipment.
First, very difficult to clean the carafe. The base is difficult to remove and near impossible to replace without leakage.
Secondly, the dual cutoff system is very poorly designed. More often than not, the blender would not function. If the lid to the carafe was not placed on the carafe just so, the blender would not operate. This became such a problem, that after less than 30 uses, this blender made it's way to the garbage.
Although an attractive piece of kitchen equipment, it's deficiences made it entirely worthless.