Toastmaster 328BC 6-Slice Toaster Oven/Broiler with Bagel Switch

After over a decade of trustworthy service my Black and Decker finally gave up the ghost. With a lot of research I selected this as its replacement. I have not been disappointed. Things I love about this toaster oven:
-2 racks! I can bake off a tray of salad croutons and another of almonds at the same time. Or cook breakfast sausages and finish a frittata - at the same time. Or keep two plates of dinner warm - at the same time! This has been really handy for all kinds of things when I'm in a hurry and don't want to be juggling (small) hot pans.
-The timer. No need to worry about burning the pine nuts again. Just set the timer and the oven turns off when the time runs out. Easy.
-Great size for my fairly small kitchen. An 8" sauté pan fits inside with the oven door only open a little for the handle to stick out. This is great for finishing dishes under the broiler. Similarly, to heat or hold food, dinner plates fit in without a problem. Considering this, it...Read more

Purchasing this oven through Amazon was painless and flawless. What a GREAT way to shop for anything! OK - onto the oven itself:
It has a good feel, the oven door is smooth and doesn't scrape or creak like so many others. It has two wire racks that can be flipped over for a wide variety of positions within the oven. And it has a crumb tray at the bottom that pulls out easily for cleaning right from the front. What a great idea.

It turns on - and off - with a rotary count-down timer dial. It can be set for up to an hour. None of the other toaster ovens I've had automatically turned off so I look forward to this safety improvement. I just hope a crank dial is as durable as a simple on/off switch.

The only negative so far - and it's a big one - is the top elements burn a LOT hotter than the bottom ones. They are really cookin' by the time the bottom ones start heating up and seem to burn brighter in general. The bottom rack when positioned normally sits...Read more

I have used a small (two slice) B & D toaster oven for several years. It still works good, but I wanted a bigger one.
This one looks nice and blended in with my other appliances (bad choice)
I bought this and toasted one slice of bread to see how long it would take. In just a couple of minutes the toast was burned and in the middle of the bread, was an even more burned circle.
I put in two pieces of bread and on the same setting. It was terrible
top half of one slice was overtoasted and the other top half was undertoasted. The opposite side of the bread was overtoasted.
I am amazed at the uneveness of the toasting. It will be returned and I am not sure which brand I will try next.