West Bend 78012 Two-Slice Toaster, Black

 (3 customer reviews)

I have never felt strongly enough to write a review, until this piece of junk. This West Bend toaster performed poorly when I received it and has become progressively worse.

I gave up on the West Bend today, and bought a GE bagel toaster at Wal-Mart. The GE is a marvel compared with the West Bend.

This is without a doubt the best toaster I have ever bought in forty years and very reasonably priced. The toaster has a real nice appearance and sits well on the counter securely. I was drawn to the brand name West Bend as making really good quality products and they have not let me down with this product.

The toaster has three easy to use features right on the front and a red light which goes on when the toaster is actually being used. You can even put bagels in this toaster. Excellent control with the settings...no burnt toast to date. I even bought a second one for my lake home. Favorable comments from guests who also have wanted to purchase one after seeing this one.

We took the boxed toaster out of the packing box from Amazon. Obvious grease stains were all over the box. I opened the box and the smell of unremoved machinery lubricant was overpowering and made our family ill. The unit was factory packed and sealed so West Bend quality control (if such a thing exists in China!) really dropped the ball. We sent this unit back and bought a Kaloric instead.